Please be aware of the following booking & cancellation policy:

• All rates and packages are subject to change without notice;
• All rates are based on single or double occupancy. All packages are based on a per person per day with double occupancy;
• Children under 16 years of age stay free when accompanied by a parent in the same room.
• Extra per person charge (16 years and over) is $15.00 CAD per night. Maximum 4 persons per room;
• Room rates and packages listed do not include taxes. The current taxes are 2% Tourism Improvement Fee, 4% Room Levy Tax and 5% Goods & Services Tax (Taxes are subject to change);
• We try our best to ensure that you receive the room type and bed type as reserved. Room assignments are done on the day of arrival and are based on availability;
• Sorry we do not have kitchenettes or cots available;
• Playpens are available upon request.
• Guaranteed reservations must be accompanied with a major credit card. If a credit card is not available, a one night's deposit is required, which is to be received by the Hotel 14 days after booking. See below for the special payment policy for the Festive Season.
• Cancellations on guaranteed bookings must be received no later than 6 p.m. three days prior (72 hours) to arrival to avoid late charges. Cancellation charges are equal to one night's room charge plus applicable taxes. See below for the special cancellation policy for the Festive Season.
• All rooms and public spaces are non-smoking.
• Let us know if you are traveling with a pet and we will inform you of our pet policy.

• Minimum 3 nights stay is required for all reservations arriving December 27 / 28 / 29 / 30 or December 31.
• A non-refundable booking fee equal to the first night room rate & applicable taxes is charged on December 1, 2009 if your stay includes the Festive Season, i.e. an arrival on December 22 for 7 nights will be charged this fee (equal to their first night room rate & applicable taxes).